U.S. Department of Veterans Affairs – Listserv gives access to important VBA benefits updates and information, and puts the latest VA resources right at your fingertips. In particular, listserv will function as a one-stop shop for materials and information about VA’s Fully Developed Claims Program and electronic claims, or eClaims, initiative. VBA is pleased to share a suite of new eClaims and FDC-related resources that you can use to increase your knowledge and improve your work with Veterans and their family members. The following new content is available for your use: EClaims Toolkit (http://www.benefits.va.gov/benefits/eclaims_fdc_materials.asp) , How To Videos (http://youtu.be/QojXqc_TwUk) , Step-by-Step Instructions for Filing FDC Claims (http://youtu.be/RSzX029_ohA) , and Benefits of Working with a VSO Videos (http://youtu.be/qEyYefKprzU) . Know someone else who would benefit from the information in this listserv? Tell them to email Amanda.Gage@va.gov